FilmStockLab / Your privacy
Privacy Policy
A clear overview of the information FilmStockLab collects, why we use it, and the choices you have.
Information We Collect
- Personal Information: When you create an account, we collect personal information such as your name and email address.
- Usage Data: We gather information about your interactions with our platform, including IP addresses, browser types, pages visited, device/browser information, and analytics events.
- Analytics Identifier: If you consent to analytics in the app, we send a stable, pseudonymous account identifier to Google Analytics so we can understand journeys across sessions. It is not your name or email address, but it may be linked back to your account by FilmStockLab.
- Recipe Data: When you upload a recipe, we store the recipe name, settings, photos, and any notes you provide for your library and, when you choose public visibility, community sharing.
- Template/Media Information: Any photos or text uploaded to FilmStockLab are stored by FilmStockLab and its service providers to support your personal library and community features.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our services
- To process transactions and manage your account
- To communicate with you, including sending updates and announcements
- To improve our services and user experience
- To enable community features and recipe sharing
- To measure usage, identify drop-off in the subscription funnel, and improve onboarding and product decisions using aggregated or pseudonymous analytics
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with:
- Google Analytics: If analytics is enabled, Google LLC receives analytics events, device/browser information, cookie identifiers, and the pseudonymous user identifier described above. Google processes this information under its own terms and privacy policy.
- Service Providers: Third-party companies that assist us in operating our platform and providing services.
- Legal Compliance: Authorities if required by law or to protect our rights.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or method of electronic storage is completely secure.
Use of Cookies
We use essential cookies or similar storage for security, authentication, requested features, and preferences. We use optional Google Analytics cookies only after consent where required. Analytics may measure page views, interactions, subscription funnel steps, and purchases. You can reject analytics or change your choice using Privacy settings. Removing cookies from your browser may also withdraw the stored preference.
International Transfers and Retention
FilmStockLab and its service providers may process information outside your country, including through Google Analytics. We use appropriate safeguards where required by applicable law. Analytics data is retained according to our configured Google Analytics retention settings and business needs; account and transaction data is retained for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements.
Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt-out of receiving marketing communications
- Withdraw consent where we rely on your consent to process your information
- Object to or request restriction of certain processing, where applicable
- Lodge a complaint with your local data protection authority
For analytics, you can reject or withdraw consent through Privacy settings. These rights may be subject to legal exceptions.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at hello@filmstocklab.com.
